Gift Wrapping

AltVibes was established to deliver a carefully curated selection of top-selling products from all our leading brands, all at exceptional value. For customers seeking guidance on where to begin, AltVibes offers expertly designed starter kits and essential items across the kitchen, coffee/tea, home, and bar categories.

We stand behind the value of our products. If you find the same genuine item at a lower price online within 7 days of your purchase, we'll gladly refund the difference.

We want you to be fully satisfied with your purchase. If you need to exchange or return an item, please reach out within 7 days of receiving it. For returns due to defects or issues, kindly contact us within 3 days, and we’ll process your request promptly. After 3 days, we offer exchanges for up to 7 days.

To ensure a smooth return or exchange process, we highly recommend recording a video or taking photos while unboxing your order. Unfortunately, due to past instances of customers returning used, damaged, or counterfeit products, we have had to implement a strict return policy. Providing clear unboxing evidence helps us quickly verify any issues and expedite your return or exchange request. Please refer to our full Return & Exchange Policy for details.